by Olivier Soulaire | Mar 15, 2018 |
Negotiating proper Service Level Agreement (SLA) s is key in services agreements: once agreed, SLAs shall form the objective basis for measuring and improving service quality throughout the term of any agreement. There may be others but I wanted to give you 10 tips to...
by Olivier Soulaire | Mar 13, 2018 |
Any wish to let your in-house lawyer – on his/her own – trying to discuss the terms of the agreement you’ve reached with your business or technical contact? Sure… contract discussions are just legal verbiage and a loss of – your –...